Privacy Policy

Last updated: January 2026

At ScribbleSign, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document management and electronic signature platform.

Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, company name)
  • Documents you upload or create using our platform
  • Signature data and authentication information
  • Communication preferences and support inquiries
  • Payment information (processed securely through our payment providers)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

Data Security

We take the following measures to protect your data:

  • TLS encryption for data in transit
  • Hosting on AWS infrastructure
  • Access controls and audit logging

We have not yet undergone an independent security audit. Our compliance page describes exactly what is in place today.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to delete your data
  • The right to data portability
  • The right to opt out of marketing communications

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

ScribbleSign Privacy Team
Email: privacy@scribblesign.com
Address: 123 Document Drive, Suite 500, San Francisco, CA 94105

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